Login Policies FAQs

My Tracker won't update when I put in a new goal or action.

Your browser settings may be the culprit.  If your browser is Internet Explorer check that your tracker URL is added to your "trusted sites".   Also check that popup blockers are turned off for this site.  Some virus scanners have pop-up blockers that you may not know about.  What happens is that the edit popup asks the tracker to update when it exits so your changes are visible on the tracker.  If the site is not trusted this could be unwanted behaviour.  In 99% of the cases, setting your tracker as a "trusted" site will fix the probem.

My Tracker gets overwritten with the previous week's data.

In most cases, this is caused by having "auto fill forms" enabled.  Your browser remembers your previous entries and is trying to help you by filling in your tracker for you.  In Internet Explorer you need to go to the main menu and select Tools, Internet Options, and the Content tab.  Click the AutoComplete button and uncheck the Forms check box.  

How do I add my tracker to my "trusted" zone?


In Internet Explorer go to the main menu.  Select Tools, Internet Options, Security.  The select the icon from the zones menu.  Click on the Sites ... button on the right side of the dialog box.  Enter the URL of your tracker, and then uncheck the Require server verification check box.  Click on the OK button to complete adding the site to your trusted zone.

I have been trying to print the Tracker, and the last column on the right (the Sunday column) doesn't seem to want to print. I've tried coping the tracker into a Word document, but it won't let me, and I've tried printing it at 80% ~ but still had the missing column. Is there a trick I can use to get it to print everything?


What you are describing requires you to set the margins wider on your page setup within the browser. On internet explorer select "File", "Page Set Up" from the top menu. This will bring up a dialog box with the margin settings. Set all the margins to ".25" inches. That should fix your problem.

For help with your Online Tracker goto Online Help
If you have a website issue you can email support@rpmgame.com and we will get right back to you.

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